EzTech
The counter and the repair bench, one system.
Sell a phone with its IMEI captured, book a repair the customer can track by SMS, and keep parts and warranty straight — across every branch.
Status timeline
- Received · 10:12
- Quoted LKR 18,500 · approved
- Under repair · Tech: Nuwan
- Ready for pickup
The problem
A phone shop runs on trust it cannot prove.
Sales, repairs and warranties live on paper, WhatsApp and memory. When a customer comes back, nobody can say what was sold, what was fixed, or what is still covered.
How a repair works today
Device taken in on a paper slip
Customer keeps calling for status
Nobody knows which technician has it
Part used, but never leaves stock
Warranty claim — no proof of sale
3 places a phone shop quietly leaks money
Warranty disputes
No record of which IMEI you sold, when, or at what price — so claims turn into arguments.
Jobs slip through
A paper slip goes missing and a repair is forgotten until the customer walks back in.
Parts walk out
Screens and batteries leave unaccounted, and a repair is invoiced without the part ever leaving stock.
Endless status calls
Customers keep ringing “is it ready?”, and staff stop what they are doing to check.
Every device on a slip of paper. Every claim, an argument.
There is a better way.
The solution
Meet EzTech: every device, one record.
Sales, repairs, parts and warranty all hang off the device’s IMEI. Take a job in, and the status, the part and the warranty look after themselves.
Sale
IMEI captured
Repair
Job sheet opened
Trade-in
Old device taken in
Parts
Deduct from stock
Device record
One IMEI, one history
SMS status
Customer tracks online
Warranty
By IMEI and date
Invoice
Closed & recorded
Reports
Sales, repairs, margin
One IMEI, the whole story
Search a device. See everything that happened to it.
Every purchase, sale, repair and warranty is linked to the IMEI or serial. One search settles any question — no ledger, no guesswork.
Captured on both sides
IMEI on purchase and on sale, so stock and history match.
Warranty by date
The cover is calculated from the sale date, not a memory.
Repairs attached
Every job on that device sits under the same record.
Device record · by IMEI
iPhone 13 · Black
In warrantyIMEI 3576 5809 12 7743 1
Warranty check · at the counter
Claim on IMEI …7743 1
CoveredReturn accepted against the original invoice — the price and date cannot be typed in by hand.
Loss prevention
Built so nobody can quietly help themselves.
Parts and money are tied to the job on the server, not to trust at the till.
Parts leave with the job
Close a repair and the part it used comes off stock automatically.
Technician accountability
Every job, and its margin, sits against the technician who did it.
Discounts need rights
A price drop or a warranty claim needs permission, and is logged.
Repair, end to end
From drop-off to pickup, nothing lost.
- Log the device, fault and customer in under a minute — a job number prints for the slip.
- Quote and get approval; the customer sees the price before work starts.
- Assign a technician; parts used deduct from stock as the job moves.
- Each status change sends an SMS the customer can track online.
- Close to an invoice — the repair’s warranty starts from that date.
Received
Quoted
Approved
Under repair
Ready
Your customers check their own repairs
Share one link. Customers enter their job number and see live status — no phone calls to the shop.
Smart reports
Devices, accessories, repairs — where the money is.
Because sales and repairs run through one system, your day’s numbers finally include the bench, not just the counter.
Today's summary
Sample dataTotal sales
LKR 412,000
Repairs closed
18
Repair margin
LKR 64,300
Sales by category
Up and running fast
Bring your stock list. Sell the same day.
Any shop already trading can move to EzTech without closing. We load your stock and train your staff beside you.
Bring your stock
A price list or last month’s data — we load products, IMEIs and parts.
We set the branch up
Printers, staff rights, warranty rules and your repair-status page.
Start selling & repairing
Bill at the counter and open your first job the same day.
Simple pricing
One flat price per branch. The whole platform.
POS, repairs, IMEI, warranty, parts stock and accounts — no per-user fees, no commission on your sales.
- POS, stock and accounts
- Unlimited users
- IMEI & serial tracking INCLUDED
- Repair job sheets & SMS status INCLUDED
- Public repair-status page INCLUDED
- Warranty & returns by IMEI INCLUDED
- Trade-in / exchange
- VAT tax invoices
Without EzTech
- IMEI written on a paper slip, or not at all
- Repairs chased on WhatsApp
- Parts used without leaving stock
With EzTech
- Every device searchable by IMEI
- Customers track repairs by SMS
- Parts deduct as the job closes
Proof & answers
Built by the company behind 300+ Sri Lankan businesses.
EzTech runs on the same Zimozo platform that bills, tracks stock and closes accounts for shops across the island every day.
300+
On Zimozo systems
27 systems we built and support
IMEI
Every device tracked
Sale, repair and warranty in one record
LK + QA
Sri Lanka and Qatar
One login across every branch
Questions
Frequently asked
Yes. Every purchase, sale, repair and warranty is linked to the IMEI/serial, so one search shows the device’s whole history.
Yes. Each status change can send an SMS, and customers can also check status online at your repair-status page.
Warranty is tracked by IMEI and date for both sales and repairs, so claims and returns are handled without guesswork.
An Android tablet or a Windows PC with a browser, and a thermal printer. Most shops keep what they already have.
A single branch is usually live within a few days of getting your stock list, including staff training.
Yes. Zimozo prints VAT invoices for each branch. Talk to us about the exact invoice format your country requires.
Run your shop and your repair bench in one place
Book a free demo, or start a free trial today. Bring your stock list and we set you up.